Sydney Australia August 6, 2010 - The Procter & Gamble Pet Care Company is voluntarily recalling its Eukanuba Veterinary Diets dry formulas and a limited number of Eukanuba specialised formulas as a precautionary measure.
These voluntarily recalled products are made in a single, specialised facility in the United States and P&G Pet Care recently determined that some products made at this facility may not meet its high quality standards. Whilst P&G Pet Care sets a benchmark for Quality Assurance that meets and in many cases exceeds industry standards for pet food safety P&G Pet Care is still taking the precautionary measure of recalling all products made at this facility.
The following Eukanuba dry pet food products are included:
| Product Name | Formula | Bag size | Expiry Dates |
| Eukanuba Veterinary Diets (EVD) Dry Formulas | Eukanuba Canine Response FP | All bag sizes | 1 Jul '10 to 1 Dec '11 |
| Eukanuba Canine Restricted Calorie | All bag sizes | 1 Jul '10 to 1 Dec '11 | |
| Eukanuba Canine Low Residue | All bag sizes | 1 Jul '10 to 1 Dec '11 | |
| Eukanuba Feline Restricted Calorie | All bag sizes | 1 Jul '10 to 1 Dec '11 | |
| Eukanuba Feline Low Residue | All bag sizes | 1 Jul '10 to 1 Dec '11 | |
| Eukanuba Feline Low pH/S | All bag sizes | 1 Jul '10 to 1 Dec '11 | |
| Eukanuba Naturally Wild | Eukanuba Naturally Wild Salmon & Rice | All bag sizes | 1 Jul '10 to 1 Dec '11 |
| Eukanuba Naturally Wild Turkey & MultiGrain | All bag sizes | 1 Jul '10 to 1 Dec '11 | |
| Eukanuba Naturally Wild Venison & Potato * | All bag sizes | 1 Jul '10 to 1 Dec '11 | |
| Eukanuba Custom Care | Eukanuba Custom Care Sensitive Skin | All bag sizes | 1 Jul '10 to 1 Dec '11 |
* New-Zealand only
It is important to note that all other Iams and Eukanuba products are safe and continue to provide the high quality nutrition that cats and dogs need.
Consumers are being requested to immediately discontinue feeding the recalled products to their pets and contact the Eukanuba hotline in Australia on 1800 033 608 (Monday to Friday 8.30am - 5pm) and in New-Zealand on 0 800 738 546 for a full refund and information about appropriate disposal of the product.
For any pet related health issues please contact your local veterinarian. P&G Pet Care apologises for any inconvenience this voluntary recall causes and are working as a priority to resupply these products as soon as possible.
Media Contact: Dr Danielle Bernal : +61 (0)4 0418 271 582
| PRODUCT DESCRIPTION | SIZE | ITEM BARCODE |
| EUKANUBA DOG | ||
| EUKANUBA DOG CUSTOM CARE | ||
| Sensitive Skin | 2.5kg | 019014019359 |
| Sensitive Skin | 12.7kg | 019014019366 |
| EUKANUBA DOG NATURALLY WILD | ||
| Eukanuba North Atlantic Salmon & Rice Formula | 1.8Kg | 019014027804 |
| Eukanuba North Atlantic Salmon & Rice Formula | 6.8Kg | 019014027811 |
| Eukanuba Country-Grown Turkey & Multi Grain Formula | 1.8Kg | 019014027767 |
| Eukanuba Country-Grown Turkey & Multi Grain Formula | 6.8Kg | 019014027781 |
| Eukanuba Venison & Potato * (New-Zealand only) | 1.8Kg | 019014027835 |
| Eukanuba Venison & Potato * (New-Zealand only) | 6.8Kg | 019014027842 |
| EUKANUBA VETERINARY DIETS | ||
| ALLERGIES, SKIN & COAT | ||
| Response FP/Canine Dry | 2.7kg | 019014121069 |
| Response FP/Canine Dry | 6.8kg | 019014121151 |
| Response FP/Canine Dry | 13.6kg | 019014121304 |
| WEIGHT MANAGEMENT | ||
| Restricted Calorie/Canine Dry | 2.3kg | 019014122059 |
| Restricted Calorie/Canine Dry | 6.4kg | 019014122141 |
| Restricted Calorie/Canine Dry | 12.7kg | 019014122288 |
| Restricted Calorie/Feline Dry | 2.0kg | 019014137206 |
| INTESTINAL | ||
| Low Residue/Canine Dry | 2.3kg | 019014124053 |
| Low Residue/Canine Dry | 6.8kg | 019014124152 |
| Low Residue/Canine Dry | 13.6kg | 019014124305 |
| Low Residue/Feline Dry | 2.5kg | 019014152100 |
| URINARY | ||
| Low pH/S /Feline Dry | 2.5kg | 019014142101 |